Customer Service

Ordering Information

If you have a question about an order you have already placed, please call 1.201.986.7757 or email our customer service department at: customerservice@smartcover.com.

  • Most orders are processed and shipped within 2 business days. Orders should be received about 7-8 business days thereafter.
  • International orders (except for Canada) can be placed through our customer service department at 1.201.986.7757.
  • Smart Cover Ships to Canada! We ship to Canada. Add $9.00 to standard processing and handling charge.

Sales Tax

We are required by law to charge sales tax on orders being shipped to New Jersey (7%).

Returns

30 Day Money Back Guarantee less processing and handling.

If for any reason you are not completely satisfied with your Smart Cover purchase, please return kit in its entirety and include a copy of your order form for a full refund less the processing & handling fees.

Send all returns to:

ATTENTION: Returns Department
Smart Cover Cosmetics
SRM Distribution Services
Suite #200, 75 West Century Road
Paramus, NJ 07652

Standard Processing And Handling

All orders are shipped United States Postal Service Ground unless Priority Processing is requested.

All U.S. orders for items amounting to $50 or more now qualify for FREE Standard Shipping and Handling (within the U.S.)

U.S. Shipping Grid

Order Total Processing &
Handling
$0.00 - $20.00 $5.95
$20.01 - $40.00 $7.95
$40.01 - $49.99 $8.95
$50.00 and over FREE

Canadian Shipping Grid

Order Total Processing &
Handling
$0.00 - $20.00 $14.95
$20.01 - $40.00 $16.95
$40.01 - $60.00 $17.95
$60.01 - $79.99 $18.95
$80.00 and over FREE

Priority Processing

Most orders are processed and shipped within 2 business days. Orders should be received up to 3-4 business days thereafter.

Add $6.50 to the standard processing and handling charges.