Customer Service

Ordering Information

If you have a question about an order you have already placed, please call 1.732.542.5357 or email our customer service department at: customerservice@smartcover.com.

  • Most orders are processed and shipped within 1 or 2 business days. Orders should be received about 4-5 business days thereafter.
  • We ship orders to U.S. Territories and Canada.
  • International orders (except for Canada) must be placed through our customer service department at 732.542.5357.

Sales Tax

We are required by law to charge sales tax on orders being shipped to New Jersey (6.875%).


Returns

30 Day Money Back Guarantee less processing and handling.

If for any reason you are not completely satisfied with your Smart Cover purchase, please return kit in its entirety and include a copy of your order form for a full refund less the processing & handling fees.

Send all returns to:

ATTENTION: Returns Department
Smart Cover Cosmetics
621 Shrewsbury Avenue, Suite 218
Shrewsbury, NJ, 07702

Standard Processing And Handling

Orders are shipped through United States Postal Service Ground.

U.S. orders for items $40 or more qualify for FREE Standard Shipping and Handling (within the U.S.)

U.S. Shipping Grid

Order Total Processing &
Handling
$0.00 - $25.00 $5.25
$25.01 - $39.99 $6.95
$40.00 and over FREE

Canadian Shipping Grid

Order Total Processing &
Handling
$0.00 - $20.00 $12.20
$20.01 - $40.00 $13.90
$40.01 - $59.99 $14.90
$60.00 and over FREE

Priority Processing

Most orders are processed and shipped within 1 or 2 business days. Orders should be received within 3 business days thereafter. Add $4.95 to the standard processing and handling charges.